customer experience

Qualtrics, the leader in customer experience and creator of the experience management category, today announced that Cetera, a leading financial advice firm, has selected Qualtrics…
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Signavio, a leading provider of business transformation solutions, announced that it has been listed as an industry leader in Customer Journey Mapping (CJM) technology, as recognized by…
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UK-based marketplace software startup MeasureMatch has launched an expansion of its digital transformation services categories in response to customer demand that has been reaching well…
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Market Scan supplying industry data and payment calculation technology to enhance GM’s Shop.Click.Drive digital retailing platform Market Scan Information…
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IBM and Italy's leading  travel company, Alpitour Group,  announced that it has selected IBM Watson, enabled by hybrid cloud solutions, to modernize existing customer-oriented digital…
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New customer experience solution gives communications service providers the data to better understand customers to deliver more personalized products, offers, and care Oracle announced…
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Company recognized in global report for delivery of valuable client outcomes, investment in digital technologies and industry specific solutions.
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Thanks to the redesigned Calix Support Cloud UX and UI, leading CSPs such as WCTEL will be able to leverage new capabilities designed to manage the rapidly increasing demands on…
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Dentsu announced a partnership with Adobe focused on customer experience transformation and a shared vision to create value for brands through digital innovation. As part of the…
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New CX Maturity Scale finds companies using service and support best practices drive dramatically better success and agility in the midst of the COVID-19 pandemic  Zendesk, Inc. (NYSE:…
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