customer experience

Annu Baral Joins Global Analytics Firm as Vice President, Consulting Services LatentView Analytics, a trusted analytics partner to the world’s most recognized brands,…
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VXI’s Recognition for worldwide CX excellence includes 5 Gold, 2 Silver, and 2 Bronze Stevie Awards VXI Global Solutions, LLC., a leader in customer experience (CX)…
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Sharpen Technologies, developers of the agent-first omnichannel cloud contact center platform, won a Silver Stevie for its Performance Tiles in the 15th annual Stevie Awards for…
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In 2021, some of the biggest innovations will involve a greater tech push to eCommerce to ensure better end to end experiences. As providers focus on renewing the customer experience…
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Atos today announced that it has completed the acquisition of Profit4SF, a Dutch-based technology and management consulting company specializing in Salesforce enterprise…
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Medallia, Inc., the leader in experience management, announces that Salvatore Ferragamo, the iconic Italian luxury brand, has chosen Medallia Experience Cloud to improve the customer…
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Guardian Life Insurance Uses Lucidworks CXC To Connect Employees With the Most Relevant Information, Improving Productivity and the Employee Experience CDW Experienced a…
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SurveyMonkey’s easy-to-use, on-demand Market Research Solutions enable Forerunner Ventures to gather insights from a diverse consumer audience in a timely, cost-effective manner…
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Next-generation, cloud-native analytics platform achieves record growth Qrvey, the next-generation analytics platform built for the embedded analytics needs of SaaS application…
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SYSPRO, a global provider of industry-built ERP software, has been recognized as a leading ERP vendor in the IDC customer satisfaction awards program (CSAT). As part of the evaluation…
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