customer experience

Deltek, the leading global provider of software and solutions for project-based businesses, announced it has appointed Natasha Engan as the Senior Vice President of Global…
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HireRight, a leading provider of global employment background checks, drug testing, education verification, and electronic Form I-9 and E-Verify solutions, has received a 2021 NICE…
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New leader to scale the Customer Experience organization to support rapid customer adoption Automox® , the cloud-native endpoint management platform provider, today announced the…
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Complementary CX brands bring a game-changing, holistic approach to CX in the digital world, creating modern customer experience journeys for client brands.…
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Integrating CX platforms with agent performance enhancement tools will help contact centers gain valuable data that can improve customer interactions, finds Frost & Sullivan An…
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ISG Provider Lens™ report sees a sharp trend toward online shopping as customers continue buying patterns prompted by COVID-19 More than 75% of retailers allow customers to buy…
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The Nuvias Group, the European high value, specialist distributor, is announcing Nuvias Digital - a suite of channel support and sales tools, accessible through a single login, designed…
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Digital River’s API-driven solutions bring brands increased flexibility to accelerate cross-border ecommerce expansion Digital River, an experienced global commerce enabler for…
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Information Services Group (ISG) , a leading global technology research and advisory firm, has launched a research study examining providers of digital business solutions and services…
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Andrew Stevens, VP of Technology at Vivantio highlights the key features of their newly launched integration suite – FLEXBRIDGE while discussing a few key data trends impacting B2B…
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