Artificial Intelligence

Sales teams have traditionally relied on old school methods like pen and paper and end-of-the-week feedback sessions to document client visits and report important insights to managers.…
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This primer identifies the Sales Analytics tools for 2019 based on research and recommendations from the industry
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Global Research and Technology Innovator Selects CXone to Unify Systems, Gain Agility and Transform Customer Experience While Driving down Costs NICE inContact, a NICE business, …
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Rimilia, a leading automation technology provider for finance departments, named Timothy Ray the Global Chief Revenue Officer. With more than 20 years of experience in the cash…
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BlueData’s software platform uses container technology to make it simpler and more cost-effective to deploy large-scale machine learning.
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Michael Coney’s Strategic, Executive, Operational Expertise Will Help Take Voci to the Next Level Voci Technologies, a leading speech analytics platform provider, announced that it has…
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Microsoft Ireland and Codec research shows: 65% of Irish organisations with customer contact centres currently view Artificial Intelligence (AI) as an average or high priority…
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Microsoft's AI software suggests replies to email. Better Faster Clipboard for Outlook improves upon this with better replies. In April this year, Microsoft Outlook introduced…
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Artificial Intelligence (AI) promises to generate more leads and close more deals, which is the primary goal for any business. A recent article in Forbes discussed some of the ways AI…
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Create a sales model that works on both a small scale and a large scale. Put processes in place that work for everyone on the sales team. Deal with change and new competitors on an…
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