Artificial Intelligence

Marchex, a leading conversational analytics company that connects the voice of the customer to your business, announced that Opus Research has named Marchex as the leading…
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Core Scientific, the leader in best-in-class artificial intelligence and blockchain cloud infrastructure and software solutions, and SQream, a leader in GPU-accelerated analytics, today…
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iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, announced its selection of CrowdStrike’s cloud-native endpoint solution, CrowdStrike…
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Blue Yonder, announced that Sainsbury’s, one of the United Kingdom’s leading multi brand, multi-channel retailers across food, clothing, general merchandise and financial services, has…
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Waystar, a leading provider of revenue cycle technology, announced the launch of Waystar Analytics, an analytics and business intelligence module on the Waystar platform. To help…
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Talkdesk, the cloud contact center for innovative enterprises, announced a global, Fortune 100 media conglomerate selected Talkdesk to power its customer service operations. The company…
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In the Wake of the COVID-19 Outbreak, Company Adds Voice AI to its Free Automated FAQ Solutions to Deflect Calls from Contact Centers 7.ai, a global leader in intent-driven customer…
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Messaging apps; speech-based assistants such as Apple’s Siri and Amazon’s Alexa; and chatbots are entering the marketplace in large scale, all with a goal of enhancing everyday life.…
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SAP SE today announced several updates, including the Schedule a Manager and Ask an Expert Peer services, to its Next-Generation Support approach focused on the customer support…
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Frost & Sullivan's recent analysis, The Future of Privacy and Cybersecurity, Forecast to 2030, finds that by 2030, there will be a complex global network of 200 billion devices,…
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