Newegg, one of the leading tech-focused e-retailers in North America, has dramatically increased its logistics capabilities during the coronavirus pandemic to help bolster e-commerce performance not only within Newegg, but across the e-commerce space.
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Newegg increases logistics capabilities during the coronavirus pandemic to bolster e-commerce performance internally and across the e-commerce space
To help minimize disruption to consumers, Newegg’s third-party logistics (3PL) operation has increased production and made significant hires across the U.S., and more specifically, within its fulfillment network to offset these challenges.
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The COVID-19 situation has placed unusual pressure on vital supply chains, significantly disrupting product availability to consumers, and lengthening time-to-delivery for customer orders. For the most part, Newegg and its clients who use Newegg Logistics (the company’s in-house fulfillment network) have avoided these supply chain failures and stayed ahead of competitors that have struggled to react quickly to these market dynamics.
“Newegg’s in-house fulfillment and logistics capabilities are more important than ever as we strive to maintain unparalleled service across our entire e-commerce ecosystem during these difficult times. Speedy order fulfillment for our customers is the core of our business model,” said Jamie Spannos, Global Chief Operating Officer of Newegg. “By reacting quickly and maintaining business continuity, we’ve ensured our customers can expect timely order fulfillment, whether they order directly through Newegg or via one of the many third-party e-commerce companies we support through Newegg Logistics.”
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