IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, was named the winner of a Silver Stevie Award in the Customer Service category in The 18th Annual American Business Awards.
“This award is a testament to the tremendous effort we give our customers to ensure they get the most out of our products”
IntelePeer was selected from more than 3,600 nominations from organizations of all sizes and in virtually every industry. As a three-time Stevie® winner, IntelePeer was commended for its continued commitment to ensuring the highest level of customer experience.
One judge stated, “IntelePeer is a forward-thinking business with innovative ideas, processes, and customer service at the forefront. Great commitment to team and individual development ensure superior customer and employee experience.”
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Founded in 2003, IntelePeer delivers communications solutions for the enterprise and enables its customers and partners to solve business challenges using advanced capabilities such as AI, automation, and analytics. IntelePeer has built its Customer Experience team to support customers throughout the entire lifecycle including onboarding, solution design and implementation, best practices, and ongoing support. With its customer-centric model, the company can provide technical expertise and continuous process improvements to service its rapidly growing customer base without compromising customer satisfaction.
“This award is a testament to the tremendous effort we give our customers to ensure they get the most out of our products,” said Matt Edic, Chief Experience Officer of IntelePeer. “I’m so proud of our entire Customer Experience team for the dedication, expertise, and commitment to our customers they demonstrate day in and day out.”
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