Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and collaboration, has been named a Leader in The Aragon Research Globe for Unified Communications and Collaboration, 2020.
Read More: AppSmart Expands Leadership Team To Drive Next Phase Of Growth
#TechNews: @Avaya Identified as a Leader for 3rd Consecutive Year in @AragonResearch1 Globe™ for #UnifiedCommunications & #Collaboration Based on its Innovative #Cloud Offerings
According to the report1, authored by Aragon Research lead analyst Jim Lundy, “Avaya has continued to evolve in the Unified Communications and Collaboration (UCC) market as a provider of Cloud and On-Premise UCC solutions as well as Contact Center. Avaya leverages its highly resilient core platforms into its cloud offerings, providing full native support for the underlying communications and collaborations capabilities. With Avaya’s ability to deliver cloud, on-premise and hybrid cloud offerings, enterprises have significant choices to meet their needs.”
Read More: Gartner Identifies The Top Five Customer Service Technology Trends For 2020
Aragon Research predicts that by 2022, the team collaboration and web meetings markets will converge.1 Avaya solutions including Avaya Cloud Office and Avaya Spaces are providing a unified experience that fits the needs of organizations from the smallest local business to the largest global enterprises. Additionally, the company’s strength in cloud, on-premise and hybrid cloud UCC offerings provides customers with an increasingly wide range of options addressing rapidly evolving business requirements.
Avaya Cloud Office enhances the way organizations communicate with customers, partners and colleagues through an all-in-one solution, empowering workforces to meet, share and collaborate productively no matter where they are. This solution gives users a single platform to communicate and collaborate using voice, video, team messaging, SMS and fax capabilities.
Read More: ValueLabs Launches Cognitive Ops As A New Service Line
