SalesTech Star

Zylo Appoints D. Wayne Poole as Chief Operating Officer Amid Rising Demand for SaaS Management

COO hire adds key experience from SAP and Salesforce ecosystems to support the company’s high growth and acceleration with Fortune 500 customers

Zylo, the world’s leading SaaS Management and Optimization platform that enables companies to organize, optimize, and orchestrate SaaS, announces the appointment of ExactTarget veteran D. Wayne Poole as Chief Operating Officer. Poole joins Zylo during a period of explosive growth as the company has doubled headcount, rapidly expanded its customer base and now boasts more than $25 billion in SaaS spend under management.

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“I’m thrilled to have D. Wayne join us at such a pivotal and exciting point in our journey. The deep operational excellence he brings to the table will be key to further accelerating our growth, and helping organizations across the globe better manage and optimize their SaaS investments”

“I’m thrilled to have D. Wayne join us at such a pivotal and exciting point in our journey. The deep operational excellence he brings to the table will be key to further accelerating our growth, and helping organizations across the globe better manage and optimize their SaaS investments,” says Eric Christopher, CEO. “He is one of the most experienced ‘SaaS startup-to-IPO’ operations executives and Zylo is fortunate to add this vigor to our leadership team as we head into the next phase of our growth.”

Poole brings more than two decades of SaaS operations experience to Zylo, starting in 2001 as one of the first of ten employees at ExactTarget. During his time with ExactTarget, Poole helped grow the startup to $350 million in revenue, leading to its successful IPO and eventual sale to Salesforce. Since leaving his role at Salesforce in 2015, he’s held various sales and operational leadership roles in growth and PE-backed entities, most recently as CEO of SAP-integrator enosiX, Inc.

“Digital transformation and the rise of remote work have accelerated the already staggering growth of SaaS adoption. Improving application effectiveness is directly tied to improving business performance,” said Poole. “Organizations come to Zylo to uncover and understand the cost, utilization, and risk profile of their SaaS portfolios in order to optimize performance. This problem, if left unchecked, will only continue to grow and I’m both honored and excited for the opportunity to solve this problem with the rest of the Zylo team.”

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Poole’s appointment comes on the heels of a number of recent accomplishments for Zylo, including:

  • Being Named a 2022 Partner Innovation Award Winner by SAP Concur
  • Welcoming SAP Emarsys Veteran Courtney Shaffer Lovold as SVP of Sales
  • Growing the company’s Managed Services program by 1,500% in its first year of launch
  • Introducing a native integration within the Coupa App Marketplace, following Coupa Venture’s investment in Zylo last year
  • Being named a 2022 Best Startup Employer by Forbes

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