Former HSBC Group COO and veteran technology executive will further enhance Board’s expertise in digital transformation and risk management
Lumen Technologies announced the appointment of John M. Hinshaw to its Board of Directors, effective Aug. 4, 2026. His appointment enhances the Board’s expertise in digital transformation, enterprise technology, risk management, and operational excellence, supporting Lumen’s continued focus on enabling the AI economy through its physical infrastructure, programmable network, and connected ecosystem.
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“John’s deep expertise leading technology-enabled transformation at some of the world’s largest and most complex organizations makes him an outstanding addition to our Board,” said Kate Johnson, chief executive officer of Lumen Technologies. “As businesses increasingly rely on secure, scalable digital infrastructure to support AI and innovation, John’s experience will provide valuable perspectives as Lumen continues to execute its transformation and drive long-term value.”
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Hinshaw brings more than three decades of leadership experience. Most recently, he served as Group Chief Operating Officer of HSBC, where he oversaw global operations, technology, risk management, and transformation initiatives. He has held executive leadership positions at Hewlett-Packard and Hewlett Packard Enterprise, including Executive Vice President of Technology and Operations and Chief Customer Officer, and he has served as Chief Information Officer for Boeing and Verizon Wireless. He currently serves as director of Sysco Corporation and Genpact Limited and has previously served on the boards of The Bank of New York Mellon Corporation and DocuSign.
“Lumen is uniquely positioned to connect the data, applications, and AI workloads that are reshaping industries around the world,” said Hinshaw. “I look forward to working with the Board and management team as the company continues to leverage its network, technology platform, and customer relationships to unlock new growth opportunities for Lumen’s future.”
