HiLabs, a leading provider of AI-powered solutions that clean and standardize complex healthcare data, announced that Chris Gengo has joined the company as Senior Vice President and Chief Innovation Officer. In this role, Gengo will lead innovation efforts, expanding HiLabs capabilities to address health plans’ most persistent data and operational challenges.
“Chris has spent his career operating at the intersection of healthcare data, analytics, and payer operations,” said Amit Garg, CEO and co-founder of HiLabs. “He has a deep, personal understanding of the needs of health plans.”
Gengo brings more than two decades of experience across healthcare payer operations, with a career spanning Medicaid programs, national health plans, and large health systems. At HiLabs, he will work closely with product, data science, and engineering teams to translate deep payer-domain expertise into a scalable provider data management platform that improves data accuracy, operational efficiency, and customer outcomes.
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“We are honored to have Chris join our team. Chris has spent his career operating at the intersection of healthcare data, analytics, and payer operations,” said Amit Garg, CEO and co-founder of HiLabs. “He has a deep, personal understanding of the needs of health plans. Chris’s experience will be critical as we evolve our solutions and reimagine our approach to solving payer challenges.”
Prior to joining HiLabs, Gengo held executive roles at CareSource and Baylor Scott & White Health, as well as leadership roles at WellCare (now part of Centene). His experience spans a wide range of payer functions, including provider data management, enrollment, claims oversight, fraud analysis, risk adjustment, and payment integrity. Gengo holds an MBA from Indiana University Kelley School of Business and a Bachelor of Science in Management Information Systems from Florida State University.
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“HiLabs has built a strong reputation for refining fragmented, inconsistent data into actionable knowledge for health plans,” said Chris. “In my experience, payer challenges—like eliminating ghost networks—reinforce how critical reliable data really is. What excites me is how the HiLabs team combines deep data expertise with applied AI as a foundation to move beyond point solutions toward a holistic platform to drive improvements across provider data, clinical operations, and the broader healthcare ecosystem.”
As health plans face increasing regulatory scrutiny, rising data complexity, and growing pressure to improve performance, HiLabs continues to invest in leaders who have demonstrated excellence in pairing domain expertise with disciplined execution.
The HiLabs team is dedicated to helping customers take control of their data and operate with greater confidence across the enterprise, addressing challenges that span payer-provider collaboration to clinical data management.
