SalesTech Star

Episode 212: What Drives Better Customer Success Outcomes: Featuring Sam Mohamed, VP of Customer Success, Sprinklr

Sam Mohamed, VP of Customer Success at Sprinklr a leading enterprise software company that helps drive customer-facing functions shared his expertise and insights around Customer Success and what drives better CS journeys in B2B tech.

Key topics covered:

  • Factors that need to have a complete overhaul when it comes to B2B SaaS Customer Success journeys and processes
  • Takeaways from B2B SaaS brands that boast of great CS journeys
  • The near future impact of generative AI on sales, after sales, customer success

 

Brought to you by
For Sales, write to: contact@martechseries.com
Copyright © 2024- SalesTechStar. All Rights Reserved. Website Design:SalesTechStar | Privacy Policy
To repurpose or use any of the content or material on this and our sister sites, explicit written permission needs to be sought.