Wendy’s Engages ItsaCheckmate to Enhance Third-Party Delivery Ordering Experiences for Customers
Third-party delivery platform menu management and POS integration rolls out to all Wendy’s locations in the U.S. and Canada
Restaurant technology leader ItsaCheckmate announced that Wendy’s has deployed the ItsaCheckmate solution to its more than 6,000 restaurant locations across the United States and Canada. The ItsaCheckmate menu management and integration technology scales third-party delivery channels to advance accuracy and speed for optimal customer experiences.
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Beyond technology solutions, Wendy’s is leveraging the ItsaCheckmate account management team and their close working relationships with third-party delivery platforms to continuously improve restaurant rollout coordination, integration optimization, menu management, and data/metrics capture.
“We selected ItsaCheckmate because of their ability to integrate with the Wendy’s digital platform and quickly bring on new delivery providers,” said Matt Spessard, Wendy’s Chief Technology Officer. “Their excellent service and support, backed by a robust technology, helps alleviate pressure from our team and allows us to scale rapidly.”
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“We recognize Wendy’s desire to remain best-in-class and deliver a fundamentally better customer experience in third-party delivery, and our teams and technology have been proven at all levels of the restaurant industry in doing just that,” said Vishal Agarwal, Founder and CEO of ItsaCheckmate. “Wendy’s adoption of our solution further validates our strategy of first listening to our customers to understand how we can bring value and then delivering during deployment to help them achieve their goals quickly.”
