TOPdesk Receives TrustRadius TRUE Program Certification
Enterprise service management company, TOPdesk, certified as a TRUE software vendor, committed to ethical review management
TOPdesk, a leading provider of enterprise service management solutions, is honored to announce that TrustRadius has recognized TOPdesk with its new TRUE certification designation. As the most trusted review site in the business technology industry, TrustRadius maintains an ongoing commitment to providing the highest quality, detailed and unbiased reviews to help buyers make the best decisions regarding which products to buy.
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TrustRadius’ TRUE certification is an expansion of that effort. TRUE certification recognizes technology vendors that are: Transparent, Responsive, Unbiased, and Ethical.
TOPdesk has been certified TRUE for “going above and beyond to manage customer reviews according to the highest industry standards.”
To qualify for TRUE, TOPdesk commits to the following:
- Provide equal opportunity for product users to share honest feedback in reviews
- Disclose how they source reviews and how incentives are used
- Read all published reviews and responds when necessary
- Represent review content accurately in sales and marketing materials
- Disclose the use of intent data for marketing purposes
As consumers decreasingly trust online reviews, TRUE certification is designed to add an additional layer of assurance for the discerning buyer and allows vendors to display proof of their values at critical moments in the buyer’s journey. Through the program, TrustRadius vets all reviews through a rigorous quality control process built on technological and human innovation.
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