Control Tower and SKU Build products focus on optimizing inventory and product data for superior customer experience
Pivotree Inc., a leading provider of frictionless commerce solutions and services, announced new and improved features have been added to its products Control Tower and SKU Build. Leveraging insights from key customers in retail and B2B distribution. Pivotree Control Tower has introduced new inventory and product data quality dashboards, enhancements featuring improved usability and security administration to enable better inventory visibility and management. Pivotree SKU Build improves its product data augmentation and data analyst tooling to continue delivering improved accuracy at a lower cost than manual data enrichment.
“Control Tower is an ideal solution to help our clients quickly identify and resolve inventory, commerce, and product data quality problems. SKU Build makes it even easier for consumers to find and buy products with confidence, increasing revenue and reducing return costs for our clients.”
“These new features help our clients remove friction from their customers’ buying experiences,” said Cliff Issacson, Chief Product Officer at Pivotree. “Control Tower is an ideal solution to help our clients quickly identify and resolve inventory, commerce, and product data quality problems. SKU Build makes it even easier for consumers to find and buy products with confidence, increasing revenue and reducing return costs for our clients.”
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Two new dashboards added for inventory and data health
Pivotree Control Tower is a SaaS solution that provides real-time visualization and monitoring of commerce and fulfillment operations, processes, and data. It now includes an inventory dashboard designed for use with Fluent Commerce’s Order Management System, providing visibility into inventory positions across all products. It includes visualization of products with negative inventory, stock-outs, and canceled or short-shipped orders due to lack of inventory.
The new data health dashboard helps users visualize products, categories, and subcategories that have a low data health score for completeness. This allows customers to tie data quality to commerce, order management, and overall business performance.
Pivotree is also introducing a new commerce performance dashboard to highlight order health and other Key Performance Indicators across sales channels, along with other performance visualizations.
Other enhancements include benefits like single sign on for easy and fast access as well as extending historical data to one year.
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AI automation within SKU Build gets a boost
Pivotree SKU Build is a service that combines AI automation with data analyst expertise to deliver channel-ready SKUs directly integrated with eCommerce systems. Release 7.0 updates both the AI automation and data analyst-in-the-loop components of automated SKU delivery.
Augmentation can improve search and comparison results so that more customers visit and buy from eCommerce sites. SKU Build now offers SEO generation from text and image, color normalization, AI-generated product titles and descriptions, and image enhancements.
