Managed IT services veteran brings leadership, tenure and track record of customer-centric management
NexusTek, an award-winning cloud, managed IT services and cyber security provider focused on customer service excellence in local markets across the country, announced that Michael Hamuka, a tenured technology industry executive, has been appointed as NexusTek’s Chief Revenue Officer (CRO).
“Welcoming an executive of Michael’s caliber to our team is a significant win for NexusTek, where his knowledge and extensive track record of providing advanced technology solutions will catalyze and enhance our ongoing mission to solve the IT inefficiencies affecting the small and medium-sized business (SMB) community,” said Mike Jenner, NexusTek CEO. “At every point in his career, Michael demonstrated leadership and management prowess, building teams that are focused on a consultative and partner-driven approach to addressing customers’ IT needs.
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“With Michael onboard, we’ve fortified our ability to provide customers with the exceptional level of service and support for which NexusTek is known.”
Hamuka brings an elite pedigree to NexusTek and an extensive history of establishing best practices for teams to deliver on the promise of better service. As the company’s CRO, he is tasked with driving integration and alignment between operations, sales, corporate development, marketing, pricing, and revenue management.
Recently named MSP of the Year, NexusTek helps thousands of small and medium-sized businesses across the country manage and optimize their respective IT environments for business continuity, productivity efficient operations.
“NexusTek is the standard-bearer for customer-centric managed IT services excellence,” said Michael Hamuka. “I am excited to join a company so driven to empowering businesses nationwide with the resources they need to neutralize competitive threats. Today, small businesses need one partner that possesses the breadth of services, national infrastructure and IT consulting expertise to offer end-to-end IT management, and that partner is NexusTek.”
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Prior to joining NexusTek, Hamuka served in multiple executive positions for global enterprise business services providers, generating more than $10 billion in revenue throughout his career, including $2 Billion in personally-closed deals. In addition to achieving dramatic growth, Hamuka’s successfully applied customer-first models that inspire team performance.
As vice president of sales for DXC Americas Growth Segment, Hamuka launched a shared services approach to campaign and digital sales support across the Americas region that improved customer engagement and sales effectiveness. He led a team of field and inside sellers across all industries driving approximately $1 billion dollars in annual revenue.
Hamuka also fostered professional development through educational and leadership training programs that taught colleagues how to relate to C-suite executives beyond the chief information and technology officers.
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“Very few people have achieved – much less sustained performance at such high levels. We look forward to harnessing his strategic insight and innate ability to identify, understand and address customer needs for years to come,” added Jenner.
NexusTek’s all-encompassing products and services portfolio includes: IT support and outsourced help desk featuring multiple domestic NOCs (Network Operation Centers) staffed 25/7/365; hosted infrastructure and cloud services; professional IT consulting; voice-over-IP (VoIP); cyber security services; server and network monitoring; Microsoft Dynamics and productivity platforms; and many more IT solutions that empower our customers to run businesses efficiently and profitably.
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