ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, was recognized with a Silver Stevie® Award in the Call Center and Customer Service Outsourcing Provider of the Year category in the 16th annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards.
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“ibex is delighted to be recognized for its unwavering commitment to delivering the best customer service for its clients,” said ibex CEO Bob Dechant. “I am so proud of our amazing team of more than 35,000 dedicated people around the world, who deserve all the credit for this award. Our team delivers the best CX for our clients at every customer interaction through integrated omnichannel solutions built for the digital-first marketplace.”
“The nominations we received for the 2022 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations during the COVID-19 pandemic,” said Stevie Awards president Maggie Gallagher Miller. “The judges have recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success. We look forward to recognizing them on May 11.”
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