cfm Distributors has chosen Meridian Business (Meridian) an award-winning enterprise resource planning (ERP) solutions provider, and RF-SMART, a market leading inventory management solution provider, to implement Oracle NetSuite. With NetSuite, cfm Distributors will be able to streamline cross-organizational business collaboration and better serve its customers.
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Founded in 1969, cfm Distributors provides residential and commercial heating, ventilation, and air-conditioning (HVACR) equipment, parts, supplies and services to more than 3,459 customers across the Midwest. A 100-percent employee-owned HVACR distributor, cfm Distributors operates six branches in Kansas, Missouri, Iowa, and Nebraska, focusing on simplicity, process improvement opportunities, and creativity to serve its customers, suppliers, and employees. To gain a single view of its business and connect its data, cfm Distributors selected Meridian and RF-SMART to lead the implementation of NetSuite.
“As we grow our employee ownership model, we selected NetSuite to increase data visibility across the organization, consolidate systems, and streamline all order entry points – helping us continue our long history of providing customers with the highest quality products and services,” said Lauren Roberts, CEO of cfm Distributors. “Meridian and RF-SMART’s expertise in project management, data migration, and inventory management made us confident they would help meet the unique needs of our business.
With NetSuite, cfm Distributors has been able to manage complex business processes including customer service, inventory management, eCommerce, procurement planning, and accounting for its Kansas City headquarters, branch locations, and warehouses. Meridian and RF-SMART worked together to integrate a custom warehouse management solution for cfm Distributors to improve cross-organizational business processes including automation of item and pricing updates and improve inventory planning, product configuration, and fulfillment across all eCommerce and sales channels.
“NetSuite will give cfm the tools to completely transform their enterprise applications and business processes,” said Bruce Allen, CEO, Meridian. “We are thrilled to partner with RF-SMART to support cfm’s NetSuite journey toward increased productivity, process optimization, and ongoing customer service.”
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