Acumatica’s Customer-focused Approach Earns Positive Results in Spring G2 Reports and Shapes Latest Product Update
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Cloud ERP Provider Earns No. 1 Ranking from Users Across 17 Separate Categories; Delivers New Features to Address Customers’ Real-world Challenges
In the latest user survey from G2, Acumatica, an industry-leading cloud ERP vendor, placed first across 17 separate categories measuring the strength of customer relationships, product usability and market momentum – further bolstering the company’s reputation of exceeding customer expectations. Acumatica’s strong performance in the G2 Spring 2023 reports comes as the company released Acumatica 2023 R1, its latest product update focused on helping businesses address their real-world needs.
The G2 reports leverage user reviews and feedback to highlight businesses’ ability to provide customers with products that meet and exceed their needs. Demonstrating the breadth of its performance across several categories, the cloud ERP provider ranked in the top five of an impressive 74 reports. The Spring 2023 reports mark the fifth consecutive quarter Acumatica has earned multiple No.1 rankings for its unmatched relationship-building, usability and market momentum.
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Acumatica 2023 R1, generally available this month, emphasizes the company’s mission to collaborate with customers to build and deploy innovative solutions on a consistent basis. In 2022, the company received 600 customer ideas, and 200 of them were featured in product updates. More information about how R1 will deliver enhanced usability and functionality to users across industries is outlined in the recently posted blog Acumatica 2023 R1: A True Manifestation of Customer-Driven Innovation.
“Our impressive performance in the latest G2 reports reflects and affirms our unwavering commitment to delivering satisfaction to our customers and to improving our solutions to meet their evolving business needs,” said John Case, CEO of Acumatica. “These results are especially gratifying as they reflect the enthusiasm of real users and validate our focus on developing the tools they need most to thrive in today’s challenging business landscape.”
Last quarter, Acumatica placed No. 1 across eight G2 reports. Acumatica has now expanded its industry-best performance by achieving the highest score across the following 17 categories:
Relationship Index
- Best Overall for Distribution ERP
- Best Overall Project-Based ERP
- Best Mid-Market for Distribution ERP
- Best Mid-Market ERP
- Best Mid-Market Project-Based ERP
- Best Small Business ERP
- Best Small Business Distribution ERP
- Best Small Business Project-Based ERP
- Best Advanced Planning and Scheduling (APS)
Usability Index
- Best Overall Distribution ERP
- Best Overall Small Business ERP
- Best Mid-Market ERP
- Best Mid-Market Distribution ERP
- Best Mid-Market Discrete ERP
- Best Small Business Project-Based ERP
- Best Mid-Market Discrete ERP
Momentum
- Leader in Project-Based ERP
- Leader in Distribution ERP