Qiigo and Listen360 unite Customer Retention Software and Digital Marketing Services for Multi-Location and Franchise Brands
Qiigo and Listen360 announced today that they will merge their business operations in an effort to help their customers accelerate growth through digital marketing and customer loyalty solutions. By combining business operations, Qiigo and Listen360 will service more than 40,000 businesses worldwide and enhance their position as leaders in marketing and retention for franchise and multi-unit businesses.
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With more than 25 combined years servicing multi-location and franchise brands, the combination of Qiigo and Listen360’s digital marketing expertise and highly specialized customer retention services will be the first of its kind to provide a 360° approach to helping businesses understand the full lifecycle of a customer. With enriched consumer insights, leading brands will be able to acquire and retain more customers, unlock new ROI data, and know exactly what decisions need to be made to build a more profitable, customer-centric business.
The announcement of Qiigo and Listen360’s operational merge comes on the heels of the recent acquisition of both companies by Evercommerce, a multi-vertical portfolio of marketing, business management, and customer experience software solutions. Leading the charge of integrating Qiigo and Listen360 will be veteran operations and business development executive, Jay Kuhlman. As president of both Listen360 and Qiigo, Jay will help drive the combined vision and mission and build upon the already stellar success rate of the two companies.
“We believe that authentic, human connection fuels successful, longstanding businesses; the ones that are capable of weathering the world’s many storms, much like what we’ve experienced this year. Every touchpoint and interaction matters more now than it ever has before. Qiigo and Listen360 have come together to help local businesses connect with their consumers on a much deeper and broader scale – from the very initial impression their brand makes to the everlasting one it leaves.”
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