Verint Recognized as a Trailblazer in AI and Innovator for Knowledge Management Solution in the Cloud
Verint Systems, The Customer Engagement Company™, announced it has been recognized by KMWorld as a trailblazer in its AI 50 list and a leader in knowledge management in the annual 100 Companies that Matter*.
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“We set out to redefine knowledge management through the use of advanced AI, which provides constant innovation. We’re thrilled by how it has been received by our customers and the industry.”
- KMWorld AI 50: The Companies Empowering Intelligent Knowledge Management. To help shine a light on innovative knowledge management vendors that are incorporating AI and cognitive computing technologies into their offerings, KMWorld compiled this inaugural list of organizations that are enhancing solutions and services with intelligence and automation.
- KMWorld’s annual list of 100 Companies that Matter in Knowledge Management 2020. The list recognizes companies that are innovative in advancing their products and capabilities to meet changing customer requirements—whether they are using the newest AI technologies available or continuing with proven, tried-and-true approaches.
Verint Knowledge Management creates a more natural and innovative way to connect people to knowledge. It is an easy-to-use solution that works out of the box, helping provide immediate benefits with a rapid cloud deployment. Powered by patented artificial intelligence technology, the solution features powerful cognitive search and self-learning capabilities. These combined with full API support and intelligent automation dramatically streamline knowledge surfacing and sharing. Knowledge can be delivered when it’s needed, wherever it’s needed, with industry-leading accuracy. The result is consistent, relevant content that meets customer needs across channels including the web, contact center, mobile devices, virtual assistants and beyond—helping organizations improve business efficiency and elevate the customer experience.
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