Combination Creates the First SAAS Company to Provide Data-Driven Shipping Insights for Companies That Fuel the $3.5 Trillion E-Commerce Industry
VeriShip, a leading SaaS-based shipping expense optimization platform, announced its acquisition of Valence, a software and managed service company that tracks Amazon’s operational errors for sellers in its Fulfillment by Amazon (FBA) program.
“Cyber Monday’s record sales proved e-commerce will only continue to grow, yet smaller retailers face difficult headwinds as consumers demand shorter shipping times and less expensive rates,” said Ryan Clement, VeriShip CFO. “We know how to help – VeriShip has been advocating for small and mid-sized businesses to manage their parcel relationships and spend with FedEx and UPS for nearly 15 years. Now, we can extend our expertise to Amazon sellers.”
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VeriShip and Valence have a shared mission: to leverage spend intelligence to simplify the increasingly complex and often-fraught relationships between shipper and carrier.
Valence’s technology taps into Amazon’s Marketplace Web Service API to identify Amazon’s operational errors in handling a seller’s FBA inventory. Then, Valence associates negotiate reimbursements owed. Similarly, VeriShip combines its industry-leading technology – a cloud-based parcel analytics platform that aggregates and audits data on 70 million packages shipped annually through DHL, FedEx and UPS – with expert data scientists to recover refunds for small and mid-sized businesses. Its data scientists further analyze and compare data to optimize the shipping environment and prevent future overcharges and inaccuracies through carrier contract engineering and predictive analytics.
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As e-commerce continues to dominate US purchasing behavior, and the delivery experience becomes as crucial to the consumer as the product, brands want to take control of their fulfillment strategy. The acquisition gives VeriShip the broadest warehouse of parcel shipping data in the e-commerce channel – data that its expert analysts can put to work for sellers struggling to compete.
“SMBs are competing in an ever-changing e-commerce landscape. Meanwhile, powerful multinational package delivery and fulfillment services, like Amazon, are continuously changing the rules,” said Valence co-founder and now VeriShip CRO JL Needham. “Together, the VeriShip and Valence solutions help level the playing field for these businesses whose products fuel the future of retail.”
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