SearchUnify, an award-winning cognitive search platform, announced the general availability of its annual Spring release, Colubridae ‘20, from April 30, 2020.
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Keeping the changing times in view and staying aligned with its mission, SearchUnify is introducing its new product release to elevate user search experience & make remote collaboration seamless by enabling teams to discover information smartly & securely.
Keeping in mind the changing priorities of businesses, in these ever-evolving times, it aims to facilitate collaboration, upskilling, and information discovery & access among remote working teams.
To that end, it introduces product installation for SharePoint, AEM, Higher Logic, and chatbot webhooks for creating automated workflows for seamless information exchange with third-party applications. On top of that, it packs a slew of other updates that elevate the user search experience.
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“We’re dedicated to empowering enterprises with a highly versatile platform that helps make data-backed decisions and deliver better outcomes, with the power of augmented intelligence,” says Vishal Sharma, CTO at SearchUnify.
“A lot has changed under the hood. First, we’ve introduced a community helper – a search powered bot to answer questions in your community discussions. The solution now analyzes and reports more data w.r.t case creation. We’ve also given KCS the attention it deserves with a dedicated space to effectively monitor your KM program. The chatbot too underwent several updates to enhance answer quality and availability,” he added.
Embodying SearchUnify’s core promise of delivering seamless connectivity to all the major enterprise platforms and cloud solutions, the release also ushers in the support for several new content sources and search clients.
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