Redpoint Global introduced its customer engagement platform, rgOne™. Bringing together real-time data, analytics and orchestration, rgOne offers the winning formula brands need to rapidly transform customer experiences and drive tangible ROI.
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“The world is forever changed and a brand’s ability to consistently deliver perfect customer experiences is essential to surviving and thriving in the new reality”
“The world is forever changed and a brand’s ability to consistently deliver perfect customer experiences is essential to surviving and thriving in the new reality,” said Dale Renner, CEO and co-founder of Redpoint Global. “Customer experience has become the most important battleground for competitive differentiation and now brands must be able to deliver that experience digitally. Those who are ambitious, act with urgency and commit to radical change are the likely winners – and speed and agility are essential. We have long helped our clients deliver innovative customer experiences and rgOne is the right solution to accelerate the transformation companies must now undertake as they rethink customer journeys.”
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Flexible and built for scale, rgOne offers an enterprise-class platform with an open garden approach to leverage existing investments in data and last-mile touchpoints. The solution provides brands with a continually updated “Golden Record” of each consumer – providing the best context for engaging each customer across any channel at any given moment. Enterprises can take advantage of fully integrated automated machine learning to deliver highly personalized next-best actions to customers at unmatched speed and scale.
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