A national survey conducted by The Workforce Institute at Kronos Incorporated finds that healthcare professionals are satisfied in their current roles, but – as the current job market favors job seekers – keeping staff happy requires work. While healthcare leaders continue to focus on the widening skills gap to attract both seasoned healthcare workers and new entrants into the workforce, they must also commit to retaining good nurses, doctors, and IT staff by providing the tools and resources that empower them to perform at their fullest potential – something only 41% feel in a position to do today.
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To reveal what healthcare workers expect from an employer of choice, a study by The Workforce Institute and Regina Corso Consulting, “2020 Vision: Working in the Future of Healthcare,” measures employee satisfaction among registered nurses and IT professionals in healthcare and compares that with the steps HR executives say they are taking to recruit and retain best-fit talent.
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Joyce Maroney, executive director, The Workforce Institute at Kronos
“More than ever, the frontline workforce has freedom to be highly selective among a sea of employers actively hiring for open roles. Good pay alone isn’t enough to attract high performers in healthcare or keep your best nurses from leaving. To maintain staff satisfaction and engagement, work culture really does matter: from ease of scheduling and flexibility to training and development opportunities. These things are critically linked to an organization’s ability to retain staff, as are HR’s efforts to help current employees understand what is being done to maintain staffing levels and, in turn, manage fatigue.”
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Nanne Finis, RN, MS, chief nurse executive, Kronos
“Technology and the need for innovation in healthcare is driving positive outcomes. Healthcare IT – once considered a back-office function – is now a business-critical infrastructure driving work efficiency and effectiveness. In many ways, it is a differentiator as today’s most intelligent HCM technologies are empowering organizations to deliver an attractive work culture and unlock the true potential of their workforce. As we begin a new decade in which we will see adoption of modern workforce technologies surge, the future of work in healthcare is more exciting than ever.”
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