Logistics Executives Address Customer Experience Needs in a Time of Global Upheaval; Survival Strategies to Be Discussed
Upcoming webinar addresses current sweeping disruptions in supply chains and logistics, and lays groundwork for ongoing digital agility
Mendix, a Siemens business and the global leader in enterprise low-code, has announced an upcoming webinar, “Logistics: Transform the Customer Experience,” to address the urgent issues facing logistics companies in a global marketplace in complete upheaval because of the coronavirus pandemic. Recent events have significantly impacted supply chains and logistics, requiring rapid transformation of operations and services. Maintaining a positive customer experience — and thereby customer confidence — in the face of these unprecedented disruptions is an urgent challenge for the industry. This webinar presents the insights of two leading executives for rapidly adapting the digital customer experience using the low-code application development platform.
Featured presenters are Slawomir Pawlak, CIO of Raben Group, a market leader offering comprehensive logistics services, and Jeroen Veld, commercial manager at CAPE Groep, a technology provider driving innovation and transformation in the logistics industry. They will outline how logistics companies impacted by the global pandemic can leverage low-code application development to rapidly create solutions that meet evolving customer expectations.
“Entire supply chains are in upheaval, and customers are struggling to regain visibility into the movement of their goods and what they can expect in terms of timing,” Pawlak says. “Now more than ever, it’s critical that we give them the right digital tools to access the data they need. In this webinar, we’ll share best practices and solutions that can help logistics providers improve customer experience and achieve the agility needed to optimize operations in an uncertain and changing logistics environment.”