Litify Continues to Grow at Rapid Scale – Adds High-Profile Customer Experience Leader Hogan Hagy to Its North Carolina Office
Hogan (having led service and success teams at enterprise vertical Salesforce ISVs Veeva and nCino) to join Litify as Chief Customer Officer as Litify Continues to Rapidly Expand its partnerships with Global Systems Integrators.
Litify, the legal operating system built on Salesforce.com, announced the appointment of Hogan Hagy as Chief Customer Officer. This reflects Litify’s accelerating adoption by full-service law firms, elite in-house law departments and government agencies, providing these teams with unparalleled transparency and integrated tools to help them optimize their operations.
As a former senior leader at Veeva and early-day contributor at nCino, Hagy will play a major role in driving Litify’s customer adoption/retention strategy and burgeoning partnerships with large systems integrators. His leadership as VP of Professional Services at Veeva (a $50B market-cap Salesforce based vertical solution) has cemented his abilities as a true customer advocate and adoption driver.
Hagy will be charged with leveraging his experience solidifying customer satisfaction and adoption as they experience digital transformation using the Litify legal operating system.
“In the short time we have known Hogan – we have already reaped the benefits of his years of customer-centric experience,” said COO Ari Treuhaft. “With his approach and Litify’s revolutionary software we are confident that we will continue to experience explosive growth, disrupt the legal industry and dramatically improve how legal services are delivered to consumers.”
Hagy joins another recent nCino addition to Litify in Natalie Waggett – a former sales leader at nCino, who recently joined Litify as CRO out of their newly formed Wilmington NC office.
“I joined the Litify team for the opportunity to revolutionize how legal services are being delivered. An opportunity to contribute to disrupting a business of necessity that typically relies on archaic means to operate,” said Hagy. “The Litify Customer Experience organization will be the lighthouse for our customers and partners, ensuring our products are delivered with best practice and customers in mind.”
Litify has grown rapidly since its founding in 2016 and is poised to close out another record-breaking year. Litify recently acquired LegalStratus, makers of best-in-class enterprise legal management tools and the premier e-billing solution built on the Salesforce platform. LawFuel, the leading industry publication, also recently named Litify the number one practice management software for law firms, in-house counsel, government entities, and nonprofits.