Groove Ranks #1 in Customer Satisfaction Across Five Sales Tech Categories in G2 Fall 2020 Grid Reports

Groove is One of the Highest-Rated North America Customers’ Choice Providers in the 2020 Gartner Peer Insights ‘Voice of the Customer’: Sales Force Automation Report

Groove, the leading sales engagement platform for enterprises using Salesforce®, today announced that its platform has received the highest overall and enterprise product satisfaction rankings in G2’s Fall 2020 Grid Report across categories: Sales Engagement Software, Email Tracking Software, Outbound Call Tracking Software, Account Data Management, and Sales Intelligence. Groove has topped G2’s Best Sales Engagement Software list for eight consecutive quarters.

Released today, G2’s Fall 2020 Grid Report for Sales Engagement Software ranks the performance of 41 different sales engagement platforms. outranked every competitor across eight product satisfaction rating categories.

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Top scores based on verified users include:
  • 95% would recommend
  • 97% find it easy to do business with Groove
  • 93% say is easy to use
  • 92% say is easy to set up
  • 93% believe meets all of their requirements
  • 93% say is headed in the right direction

Groove also received the highest G2 Relationship Index score, which is calculated by assessing scores across user satisfaction, ease of doing business with, quality of support, and likelihood to recommend the product.

GROOVE #1 RANKINGS IN G2’S FALL 2020 GRID REPORTS
G2 ranked Groove as the highest-rated sales acceleration platform in two important categories: Overall and Enterprise. Built for enterprise users, Groove received top-marks for ease-of-use, ease-of-administration, and cross-team collaboration.

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