Japanese Prefecture uses AI for Real-Time Visitor Engagement

Sales EngagementNative & Programmatic Advertising

By STS News Desk On Nov 27, 2019

Japanese Prefecture uses AI for Real-Time Visitor Engagement

Mia Prefecture uses Bespoke’s Chatbot to make foreign travellers feel home.
Chatbot helps travellers explore local concessioners and make the best out of their visits.
Navigation tools, all information available on the intuitive chat interface.

Bespoke’s AI-powered chatbot assistant provides expert information and Japanese hospitality to foreign travelers, boosting in-market spend and, at the same time, promoting safe and sustainable tourism.

Bespoke creators of the world’s first AI-powered chatbot developed specifically for travelers, announced today the official launch of “Bebot” for the Mie prefecture in Japan. The launch comes after Bebot was piloted during the October Formula 1 Grand Prix, held at the Suzuka Circuit in the Mie prefecture.

Travelers connect to Bebot as soon as they access free WiFi Network

Travelers are automatically connected to Bebot when accessing the prefecture’s free Wi-Fi network, without downloading any app. Travelers can also engage with Bebot on the prefecture’s own tourism website.

Chat for attractions, directions, shopping ideas and more. No additional downloads, available 24/7.

With Bebot, travelers have access to the most powerful trip navigation tool at all times. Route recommendations and area information are easily accessible through Bebot’s intuitive chat interface, allowing guests to relax and enjoy their trip right from arrival. Bebot accounts for peak-usage times and public transit options in its recommendations to reduce any congestion and manage crowds effectively.

Next level of customer engagement with Bebot

Bebot’s platforms maximize customer engagement to help travelers explore local concessioners and attractions and, thus, drives in-market spend. By guiding Japanese and international travelers to a broader variety of attractions within the prefecture, Bebot also helps to spread tourists across hot spots and, thereby, effectively combats over-tourism. Bespoke provides deep data-insights like user trends and details on revenue opportunities for the city and its local partners while remaining fully privacy compliant.

“Travelers that engage with Bebot can see more, do more, and discover things that they otherwise would have missed out on Bebot outshines traditional digital assistants by acting as your local friend, inspiring you to explore further than the pre-packaged tourist experience and to get the most out of your stay in Japan,” says Bespoke CEO Akemi Tsunagawa.

The further adoption of Bebot within Japan and abroad provides new opportunities for Bespoke. As Japan prepares for the 2020 Olympics & Paralympics in Tokyo next summer, Bebot is at the forefront in providing Japanese hospitality to travelers across the world through its easy-to-use and platform-agnostic user interface.

AI Bebot Bespoke chatbot News Real-Time Visitor Engagement