Contact At Once!, a LivePerson Company, Offers Apple Business Chat to Help Automotive Companies Meet Customers Where They Are

By Sudipto Ghosh On Oct 3, 2018

Contact At Once!, the automotive division of LivePerson, Inc. has announced its customers are now able to use Apple Business Chat, a new way for users to communicate directly with businesses using the Messages app on iPhone and iPad.

“We are proud to support Apple Business Chat, which offers a powerful, engaging new way for businesses to connect with their customers where they are, and when they want, using the Messages app on iOS,” says Denise Chudy, Contact At Once! General Manager.

Denise added, “Automotive businesses can easily sign up with Contact At Once! to try Apple Business Chat beta.”

Contact At Once! customers who are launching Apple Business Chat today include Hendrick Automotive Group, Lithia Motors, Inc. and Robins & Day.

Contact At Once! customers can use Apple Business Chat to connect with auto shoppers through their Messages app, share rich media such as photos and video, schedule appointments and more. With Business Chat, customers can always reach a live person and are always in control of whether they share any contact information with a business.

To start an Apple Business Chat, customers can click the ‘Chat with Messages’ button on a customer’s website or in their iOS app. A conversation with the brand’s agents will open instantly in the Messages app, and users can take their time responding when it’s convenient.

Apple Business Chat is now available to users and businesses in Australia, Canada, France, Germany, Hong Kong, Italy, Japan, Singapore, Switzerland, UK, and the US and is built into iOS 11.3 and higher.

Currently, Contact At Once!, a LivePerson Company, helps create satisfying connections and build relationships between auto shoppers and dealers by making it easier for consumers to ask questions and get information in the micro-moments when they shop—whether on a brand or retailer site, via online advertising, on social media and more.