SalesTech Star

Tray.io Accelerates Enterprise Productivity and Efficiency, Saving Centuries of Work for Customers With a Marked Increase in Automation Workflows in Q3 2020

Tray.io, whose General Automation Platform enables citizen automators in any business role to build enterprise-class integrations and automation themselves in a low-code environment, announced its continued momentum, business growth, and industry recognition in 2020 to date. Since the onset of the COVID-19 pandemic, Tray.io has saved centuries of work collectively for its customers with a marked increase in automation workflows. Between July and August 2020, Tray.io has witnessed a 40% increase in data processed on the Tray Platform, increasing the breadth of tasks processed month-over-month by 8 billion tasks and nearly doubling the number of workflows in production.

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During its third fiscal quarter ending Oct. 31, 2020, Tray.io has:

  • Saved more than 900 years’ worth of manual work for customers between August and October 2020, calculated in the amount time saved for each of the billions of tasks processed on the Tray Platform in Q3;
  • Reached more than 3,500 customers;
  • Achieved a 3,600% year-over-year increase in the number of automated workflows processed on the Tray Platform.

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“Despite a year no one could predict, we’re excited to share all the new ways our platform gives anyone in any role the power to do so much more by building custom automation and API integrations themselves,” said Tray.io CEO and co-founder Rich Waldron. “We also remain forever grateful to our incredible customers for joining us on this journey. That we’ve somehow received so much recognition from the SaaS industry is extremely humbling, but also very much a testament to the unbelievable team we’re building at Tray.io.”

“Retention Is the New Growth” Initiative Enables Companies to Pivot in the Face of a Changing Economy

As COVID-19 shattered all preconceived notions about growth strategy this year, Tray.io recognized the need to innovate to help companies survive and thrive despite economic uncertainty. Since many companies can’t afford to resource customer acquisition as aggressively as in 2019, the Tray.io team introduced an initiative to empower customers to seamlessly pivot business models from high growth to high-efficiency customer retention.

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