SuccessXpert, designed for Cisco Partners to manage the Customer Experience, is Recognized for Exceptional Innovation
Netformx, a leader supporting the IT solutions lifecycle from pre-sales to renewals for IT solution and service providers, vendors, and distributors, announced today that TMC, a global, integrated media company, has awarded Netformx SuccessXpert a 2021 Communications Solutions Products of the Year Award. The award honors exceptional products and services that were recently brought to market.
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“Congratulations to Netformx for being honored with a Communications Solutions Product of the Year Award. SuccessXpert is truly an innovative product and is amongst the best communications products and services available on the market today. I look forward to continued excellence from Netformx in 2021 and beyond.”
Netformx SuccessXpert, a Customer Success Management (CSM) tool specifically designed for Cisco Partners, provides Time To First Value (TTFV) in weeks, not months since no professional services are needed. Partners can use SuccessXpert immediately to comply with Cisco Customer Experience (CX) Advanced Specialization tooling audits and then keep on using it to manage their customer success program daily. This ensures customer engagement on an ongoing basis to support timely subscription renewals and ensure the end-customer receives a better return on their investment and achieves their business outcomes.
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Supporting Quotes
“Netformx is pleased to have Cisco Partners immediately finding value by quickly passing Cisco’s Advanced CX Specialization audit with our out-of-the-box CSM tool, SuccessXpert. Working with Cisco Partners to develop this application and leveraging our deep understanding of Cisco programs, along with our collection, modelling and insights engines, made this a win-win for the Partners and Netformx.”
– Ittai Bareket, CEO at Netformx
“Congratulations to Netformx for being honored with a Communications Solutions Product of the Year Award. SuccessXpert is truly an innovative product and is amongst the best communications products and services available on the market today. I look forward to continued excellence from Netformx in 2021 and beyond.”
– Rich Tehrani, CEO, TMC
