Liongard, an automation platform for Managed Service Providers (MSPs), announced its latest release featuring enhancements to their IT Glue and Kaseya BMS Integrations and six new Inspectors. In addition to product upgrades and new Inspectors, the company is also launching Liongard Academy, a new training program focused on continuing education for MSP partners.
First up is an improvement to Liongard’s existing IT Glue Integration that gives partners increased control over the way Liongard data populates in IT Glue. Users will have the ability to choose between individual fields, tables, or both when importing their data into IT Glue. With the addition of individual fields, partners will be able to use IT Glue’s built-in search and filtering tools to find the right information quickly, and enjoy a more streamlined look. You can customize your view for our most popular Inspectors and Tables including Microsoft 365, Domain, Cisco Meraki and more.
In addition to the IT Glue enhancement, Liongard has also added additional functionality to its Kaseya BMS Integration in the form of ticketing. Now when an issue is discovered by Liongard’s Actionable Alerts, a corresponding ticket is automatically opened in Kaseya BMS, giving partners increased visibility and a simplified ticketing management process.
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This latest release also includes six new Inspectors designed to increase insight and visibility:
Microsoft OneDrive
Delivers insight into data including users, folders, integrated features and more.
3CX
Imports information like number of phones, multiple auth failures, max SIM calls per license, billing and licensing.
KnowBe4
Provides key data about security including campaign statuses and users prone percentage.
Datto Networking
Enables documentation of partner sites, equipment platforms, licenses and connections.
Google Drive
Increases insight into users, folders and integrated features.
Cloudflare
Surfaces basic Cloudflare DNS overview data, DNS zones, and auto-discovers Domain Inspector.
“We know how important is it for MSPs to be able to customize their software to fit the unique needs of their business and how critical it is to stay current with updates,” says Joe Alapat, CEO of Liongard. “That’s why we wanted to create a way for our partners to stay continually educated about our newest product features and improvements, so they are always getting the most out of our product and are able to get to actionable insights faster.”
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