CSI Launches Digital Document Solution To Transform Customer Communications For Banks And Regulated Organizations
Computer Services, Inc. (CSI), a provider of end-to-end fintech and regtech solutions, announces the launch of CSI InfoSlips, a globally deployed, digital document engagement solution that transforms the statement and customer communication experience. The new offering enables regulated organizations such as financial institutions, insurance providers and healthcare companies to consume a wide array of data through a modern, open platform, allowing them to turn traditional customer statements and documents into interactive digital experiences.
As consumer expectations for financial statements and notices shift toward digital, CSI InfoSlips reimagines these required documents for the digital age, enabling organizations to deliver exponentially greater value to their customers. The comprehensive, public cloud-hosted solution integrates with a company’s existing systems, and provides relevant, on-demand information and interactivity to customers, thereby improving their experience, enhancing digital engagement and reducing call center inquiries for organizations that regularly send statements of record and notification documents to their customers.
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“Consumers want digital communications that are clear, relevant and capable of anticipating their needs,” said Kurt Guenther, group president, CSI Business Solutions. “CSI InfoSlips enables companies to guide the customer journey with interactive statements and communications that provide contextualized information, along with offers that grow the relationship. We are excited to provide a solution for our customers to transform their statement services from a line-item cost into an engaging revenue channel.”
CSI InfoSlips joins the company’s full suite of secure digital and print document services that provide a wide range of solutions for banks, credit unions and other financial institutions, including custom design of digital and printed statements, statement targeted marketing, print and mail fulfillment and document storage and retrieval.
