New OTP-as-a-Service streamlines authentication across channels – without infrastructure headaches
8×8, Inc. , the industry’s most integrated Platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, introduces 8×8 Verif8 – a frictionless, omnichannel One-Time Password (OTP) solution that makes authentication easy, fast, and secure for businesses of any size.
With cyberattacks surging globally – up 44% year-over-year according to Check Point’s State of Global Cyber Security 2025 – 8×8 Verif8 helps organizations proactively protect customers without complex infrastructure, high costs, or long development cycles. 8×8’s OTP-as-a-Service offering builds trust into every touchpoint with reliable, multi-channel authentication via SMS, voice, and Viber.
Why It Matters Now
Industries such as education and healthcare are facing record-high attack rates, up 75% and 47% respectively in the past year, according to Check Point. 8×8 Verif8 gives these sectors – and others – a smarter, faster path to protection: One platform. One integration. One less thing to worry about.
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“Security is no longer a back-end concern – it’s a frontline experience,” said Igor Mostovoy, Product Director, CPaaS at 8×8, Inc. “With 8×8 Verif8, we’re giving businesses a faster, easier way to protect customers and reduce fraud – without heavy lift or added cost.”
Created for Businesses Without Big Security Budgets
Organizations of all sizes can struggle with sluggish OTP delivery, poor conversion rates, and high implementation costs. 8×8 Verif8 removes those barriers with:
- Rapid Onboarding: Self-service onboarding, pre-approved Sender IDs, and easy API integration – so you can launch in one market or 20 without dev delays.
- Omnichannel Delivery: Send OTPs via SMS, voice, and Viber to stop fake signups and secure access across channels and geographies.
- Same-Day Go-Live: Deploy same-day with pre-built templates in 43 languages and ready-to-use Sender IDs – no waiting, no red tape.
- Built-In Fraud Protection: Premium routes and voice fallback ensure delivery. Real-time monitoring adds another layer of protection and control.
- Real-Time Insights: Track OTP performance, delivery rates, and user behavior – all in one real-time dashboard.
Security, Embedded by Design
8×8 Verif8 runs on 8×8’s CPaaS layer – a core part of the 8×8 Platform for CX. By combining communications and customer data into a single experience, the platform powers real-time, secure interactions across the customer journey. With SMS, messaging apps, voice, and video built in, 8×8’s communication APIs power real-time, omnichannel customer experiences. As expectations shift and digital transformation accelerates, 8×8 Verif8 brings seamless, secure authentication into every interaction.
