Headlee recognized for scaling Zoom’s lead-management capabilities with LeanData to meet unprecedented global demand during COVID crisis
LeanData, the leader in go-to-market operations solutions powering the modern revenue engine, announced that Hilary Headlee, Head of Sales Operations and Enablement at Zoom Video Communications, Inc., received a 2020 B2B Innovator Award in the category of Top B2B Technologists,
Headlee and her team were recognized for deploying LeanData as part of a strategic lead-management initiative which played a critical role in Zoom’s rapid response to incoming requests from around the world during the COVID crisis.
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“Zoom is all about keeping people connected, but this mission took on a new level of imperative with the pandemic,” said Headlee. “Suddenly people all over the world urgently needed a new way to safely maintain face-to-face interactions across so many important areas of their lives.”
She added, “My team’s top priority was making sure Zoom could quickly respond to everyone who reached out during this critical time – families, friends, schools, businesses, governments, hospitals, churches and so many others.”
The global shift to remote interactions skyrocketed demand for Zoom’s video-first unified communications platform, with daily meeting participants jumping from 10 million in December 2019 to 300 million by April 2020.
“Implementing LeanData’s solution for automating lead-to-account matching and routing was foundational to our success in meeting unprecedented demand for our services,” said Headlee. “It allowed us to scale our lead-management systems and processes with the speed and agility needed to help keep the world connected during this critical time.”
Winners of the 2020 B2B Innovator Awards were recognized at the B2B Sales & Marketing Exchange online industry event on October 26, 2020.
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