‘AI Receptionists Are Now Booking Jobs Better Than Humans,’ says Australian Start-Up

'AI Receptionists Are Now Booking Jobs Better Than Humans,' says Australian Start-Up

Johnni AI Logo

AI voice receptionist Johnni.ai helps Aussie businesses boost bookings, answer calls 24/7, and capture missed revenue with natural, bilingual support.

From plumbing emergencies to consultations and mechanic appointments, a new generation of virtual receptionists is quietly transforming the way Australian businesses handle incoming calls—and customers can’t tell they’re speaking to AI.

Johnni.ai, a technology start-up based in South Australia, has developed an advanced AI voice receptionist that is helping businesses across sectors respond to calls, book appointments, and answer common customer queries — with consistent speed, precision, and reliability.

We’ve seen clients boost revenue simply by answering every call—our AI never misses a beat,” said Paul Kidis, Co-Founder of Johnni.ai.”

— Paul Kidis, Co-Founder of Johnni.ai

According to industry data from Alliance Virtual Offices and Numa AI, nearly 47% of calls to small businesses go unanswered, and over 25% of callers hang up before leaving a voicemail.

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“We’ve seen clients increase their revenue simply by not missing calls,” said Paul Kidis and Brodie Legget, co- founders of Johnni.ai. “Businesses often don’t realise how many opportunities are lost due to missed enquiries. Our platform solves that by providing instant responses—24/7.”

Unlike traditional phone systems or basic bots, Johnni.ai offers a tailored solution that learns a business’s specific services, pricing, frequently asked questions, and even uses a natural Australian accent to maintain familiarity for customers. The system is also bilingual, enabling it to serve diverse clientele across languages.

One Johnni.ai client, a local trades business, reported 26 additional jobs booked in a single month, resulting in over $16,000+ in extra revenue—all managed autonomously by the AI system.

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“Our technology is more than just a call handler,” Kidis added. “It’s a virtual team member that never sleeps, never forgets a detail, and always picks up on the first ring.”

From plumbers and electricians to accounting firms and wellness clinics, a growing number of Australian businesses are adopting Johnni.ai to recapture lost revenue and deliver consistent customer service around the clock.

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