With Black Friday and Christmas shopping on the horizon, many shoppers will rely on online reviews. However, a 31.5% of holiday shopping reviews are likely fake
As the holiday season approaches, with Black Friday and Christmas shopping on the horizon, many shoppers will rely on online reviews to choose the perfect gifts. However, a recent study reveals a startling trend: 31.5% of holiday shopping reviews are likely AI-generated.
Be skeptical of reviews with perfect grammar and repetitive sentences.”
— Jonathan Gillham
With the rise of AI-generated content the authenticity of online reviews is increasingly in question. Previous research has shown that AI generated Amazon reviews suffered a 400% increase following the launch of ChatGPT in 2022.
Read More: Teamfront Strengthens its Commitment to Field Services Software Founders with the Acquisition of Xcelerate Restoration Job Management Software
In a recent study, findings focused on the prevalence of AI-generated reviews during critical shopping periods like Black Friday and Christmas, shedding light on the scale of fake reviews and their impact on consumer trust.
Key Findings:
– 31.5% of holiday shopping reviews are likely AI-generated.
– During Black Friday, 28% of reviews show signs of being AI-created.
– Over the Christmas shopping period, the number climbs to 33%.
– 2 in 5 Americans say inflation will affect their holiday spending, with 40% planning to buy fewer gifts this year.
As consumers tighten their budgets, relying on trustworthy reviews becomes essential to making informed decisions. These findings underscore the need for vigilance in identifying genuine feedback during peak shopping seasons.
Read More: SalesTechStar Interview with Christina Brady, CEO of Luster AI
