Luminoso Offers Cloud-Based Text Analytics Application Through Partner Program
Luminoso, the company that turns unstructured text data into business-critical insights, announced that the company’s cloud-based text analytics application Daylight Express is now available to channel partners through the Luminoso Partner Program.
Read More: Creatio To Hold Its Premier ACCELERATE Event In Chicago On May 7-8, 2020
“Many of the text analytics solutions on the market today require an immense amount of time, effort, and data science expertise to set up in a way that actually helps organizations discover valuable insights from their text data,” said Adam Carte, CEO of Luminoso. “Luminoso has been developing AI-powered text analytics solutions for the last decade, and with the recent launch of Daylight Express, we give organizations the fastest and most cost-effective way to derive critical insights from survey responses, support tickets, and chat transcripts.”
Read More: Cincinnati Bell Launches Next-Generation Video Platform With Vecima
Unlike other text analytics solutions, Daylight Express allows organizations to start understanding their unstructured text data immediately — without the need for training, coding, libraries, or ontologies to fully analyze text and quantify feedback. Using Daylight Express, users can quickly perform key text data analyses such as sentiment, score drivers, and theme detection. Key benefits of Daylight Express include:
- Providing organizations the best time to value when analyzing customer data: Daylight Express instantly understands newly-uploaded text data, even with a constantly-evolving vocabulary. This enables users to identify trends and emerging issues faster than ever before.
- Helping employees across departments quickly act on customer feedback: Business and technical users alike can derive analytical value and deep insights in minutes after uploading a dataset to Daylight Express, allowing them to make informed decisions, fixes, and improvements to their products and services.
- Allowing organizations to understand their global customer bases: Daylight Express can natively process unstructured text data in 15 languages, including Arabic, Bahasa Indonesia, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, and Swedish.
“The initial response to Daylight Express has been tremendous,” added Carte. “Based on the adoption we’ve seen in the few months since launching, and the conversations we’ve had with our channel partners about the continually increasing business demand for text analytics solutions, Daylight Express will provide an analytical tool sought after by many of our channel partners’ customers.”
Read More: Rising E-Commerce Activities Will Be The Key Driver For Global Cyber Security Market Growth
