Symphony RetailAI Named a Sample Vendor in Gartner’s Hype Cycle for Retail Technologies, 2020

Symphony RetailAI Named as a Representative Vendor in Gartner’s 2021 Market Guide for Retail Distributed Order Management Systems

 Symphony RetailAI, the leading global provider of integrated AI-enabled marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, today announced that it has been identified as a Sample Vendor in the Gartner Hype Cycle for Retail Technologies, 2020.

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The company was named in four categories, including Distributed Order Management, Intelligent Virtual Store Design, AI in Retail, and Retail Assortment Management Applications (RAMA). This marks the company’s second year in a row recognized for Distributed Order Management and Intelligent Virtual Store Design.

According to the Gartner Hype Cycle for Retail Technologies, 2020, “AI is surging in retail, and use cases span the entire business value chain. With the ongoing acceleration of retail digital transformation driven by many factors including COVID-19, AI will be required to facilitate the required coordination.”

Symphony RetailAI’s solutions are based on a data-rich, 360-degree view of the customer, which provides FMCG retailers and CPGs the ability to rapidly identify trends and anomalies and take a prescriptive role based on the insights it gains from massive amounts of customer, product, supply and other data.

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“We’re innovating and using AI to solve many difficult challenges facing FMCG retailers and manufacturers by automating their tasks, applying intelligence to vast amounts of data, and recommending better decisions that lead to profitable revenue growth,” said Chris Koziol, CEO, Symphony RetailAI. “We believe our recognition as a Sample Vendor in four categories in Gartner’s Hype Cycle for Retail Technologies, 2020 is a testament to that dedication.”

To learn more about how Symphony RetailAI’s AI-enabled solutions are helping FMCG retailers and CPGs, register for the Xcelerate Performance Series.

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