Smartlogic Named Best in KMWorld Readers’ Choice Awards for Customer Experience and Support
Smartlogic, the leader in Semantic AI technology, is pleased to announce that it is the recipient of the KMWorld Magazine Reader’s Choice Award for the Customer Experience and Support category.
Smartlogic, the leader in Semantic AI technology, is pleased to announce that it is the recipient of the KMWorld Magazine Reader’s Choice Award for the Customer Experience and Support category.
KMWorld created Readers’ Choice awards to recognize valuable products and services in the marketplace where winners are selected by product users—KMWorld readers! In all, there are 14 categories in which nominations could be made and entries voted upon.
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We are honored to receive this award. That our customers have nominated and chosen us as leaders in customer experience and support is indeed high praise, Jeremy Bentley CEO at Smartlogic.
“We are honored to receive this award. That our customers have nominated and chosen us as leaders in customer experience and support is indeed high praise. Customer experience and support are key to customer and organization success and an important contributor to deriving business value from the use of the Semaphore platform.”
“As markets continue to grow, the need to improve customer engagement, reduce churn, examine sentiment, and support customer self-service is key. Semaphore uses Semantic AI capabilities to provide customers with relevant information, and enhance data quality to support advanced analytics, personalized search, and support,” Jeremy Bentley, CEO, Smartlogic.
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