Actifai, a leader in artificial intelligence solutions for broadband and communications providers, announced that RFNOW Inc., an independent internet service provider based in Virden, Manitoba, has chosen Actifai’s AI-powered ‘Digital’ solution to enhance its online shopping experience. RFNOW’s decision to implement Actifai’s technology aligns with the company’s ongoing growth and commitment to delivering high-speed internet and voice services across Manitoba and Saskatchewan.
“We’ve had real success using Actifai’s AI for our ecommerce. Their Digital solution streamlined our signup and made the buying experience smoother and more intuitive for our customers”
Founded in 2000, RFNOW serves more than 170 communities and operates over 2,000 kilometers of fiber and wireless infrastructure. With recent investment support from DIF Capital Partners, RFNOW is well-positioned for continued expansion and innovation. The deployment of Actifai’s technology is part of RFNOW’s strategy to improve customer interactions and streamline operations as it scales its services to meet growing demand.
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“We’ve had real success using Actifai’s AI for our ecommerce. Their Digital solution streamlined our signup and made the buying experience smoother and more intuitive for our customers,” said Richard Tan, Director of Sales and Marketing at RFNOW. “Actifai has both boosted our sales performance and helped us better meet the diverse needs of our subscribers when they interact with us online.”
Actifai’s Digital solution optimizes website sales for broadband providers by leveraging AI to present customers personalized offer recommendations and purchasing guidance in a simplified sign-up process. The AI-powered ecommerce not only improves customer satisfaction but also drives increased ARPU and subscriber growth for providers like RFNOW.
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Venu Amar, COO of Actifai, added: “It’s a pleasure to support RFNOW in innovating their sales operations as they work to bring top-tier technology to more communities. Seeing the positive impact our AI has on their subscriber growth and customer experience is what Actifai is all about.”
While RFNOW continues expanding its fiber network to bring best-in-class connectivity to underserved communities, the adoption of Actifai AI software solutions will help the company better serve its expanding customer base and maintain its competitive edge in the market.
