Refinitiv Selects ModuleQ’s AI Platform to Gain a Competitive Information Edge for Customer-Facing Teams
Financial Market Data and Infrastructure Leader Chooses ModuleQ to Accelerate Digital Transformation and Customer Acquisition
ModuleQ, the AI solutions company that empowers professionals with business-relevant timely insights, announced today that Refinitiv, part of LSEG (London Stock Exchange Group), has selected the ModuleQ AI platform to provide proactive, mission-critical business intelligence across its customer-facing organization.
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ModuleQ’s AI platform will empower Refinitiv’s front-line professionals with a heightened awareness of their customers’ business priorities, market-changing events and emerging trends in their industries. Gaining this competitive information edge will be transformational for revenue-generating, customer-facing professionals.
ModuleQ enhances the employee experience with seamless integration into Microsoft Teams and Salesforce CRM, secured within the customer’s compliance perimeter on Microsoft Azure.
“As a trusted partner to our customers, our priority is equipping our people with timely, relevant insight to stay one step ahead of customers’ changing needs. ModuleQ’s real-time AI-driven news updates are a powerful source of tailored insight into the industry trends impacting our customers in a complex, fast-moving world.” Debra Walton, Chief Revenue Officer, Refinitiv
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“We’re thrilled that Refinitiv has chosen ModuleQ’s AI platform to empower its customer-facing professionals with intelligence. Staying connected has never been more important than in a world that has moved to remote or hybrid work experiences. The ability to utilize AI to gain real-time contextually-relevant customer insights will enhance Refinitiv’s customer engagement.” David Brunner, CEO, ModuleQ
ModuleQ was founded by a team of experts, with PhDs from Harvard University and Carnegie Mellon, to create human-centered AI experiences that are designed to enhance how professionals work. ModuleQ’s People-Facing AI® dynamically maps a user’s work landscape and connects it with public and internal content sources, which is then combined with Personal Data Fusion® so that only the most relevant insights are shared. Refinitiv is a minority investor in ModuleQ.
