MetTel, a digital transformation and communications leader, was named the winner of a Gold Stevie Award in the Software-Defined Infrastructure category in the 18th Annual American Business Awards® today.
The newest version of MetTel SD-WAN is enhanced with MetTel Intelligent Automation, using artificial intelligence (AI) and automation to identify, report, and address network incidents, events or trouble tickets, freeing up IT staff for higher skilled work.
“This Gold American Business Award is confirmation that our SD-WAN solution is recognized by customers, analysts and the industry as among the most advanced network infrastructures in the world,” said Marshall Aronow, CEO of MetTel.
“SD-WAN is the backbone for digital transformation and a key to making organizations more productive, agile, resilient and cost-efficient.”
Among the features of MetTel’s AI-enhanced SD-WAN:
- Better network performance and improved voice/video quality with MetTel’s distributed gateways and unique network design.
- Consistent user experience with normalized QoS strategy, regardless of where the traffic originates or terminates, across all carriers and network segments.
- Improved application performance with full application steering, performance remediation, and prioritization for critical applications (VoIP, SaaS, core) over ANY transport including broadband internet.
- Improved time to repair due to AI and RPA proactively identifying and automating remediation of network issues.
- Reassurance with end-to-end solution and site availability SLA options.
“Our AI technology – MetTel Intelligent Automation — represents the growing hyper automation trend at its best,” said Ed Fox, CTO of MetTel. “We saw dramatic results in its first year with our SD-WAN solution, including 100 percent of network incidents identified by AI and 73 percent of all incidents remediated without any human intervention. This saves IT departments valuable staff hours and accelerates resolution of issues quickly and efficiently.”
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