Meeami Technologies, a pioneer and leader in audio AI, noise cancellation, speaker ID and audio analytics software, today announced that its flag ship ClearVoice noise cancellation technology is available for Contact Center agents on laptops and desktops.
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Meeami is a pioneer and leader in speech enhancement solutions for over 20 years. Meeami’s MVNS (Multi-Variate Noise Suppression) uses a proprietary edge AI deep learning network to identify and suppress many types of noises, including background noises typically found in work from home and office environments, call centers, automotive driving, and outdoors etc. Meeami’s speech enhancement solutions are deployed in, and power, over 30+ Million devices and users.
Meeami’s Clear Voice noise cancellation technology is now available for contact centers as a software on a laptops and desktops. Its available as a floating license supporting windows 10 and MacOS machines. It has been specially tuned to work with wired and Bluetooth headsets typically used in contact center setting.
“We are very pleased to announce ClearVoice for Contact Centers. Removing noise on the audio line and reducing tough to remove babble noise from fellow agents really takes the overall experience of the call to next level for the customers. We believe that ClearVoice can increase agent productivity by additional 10-20% by reducing the noise coming from customers’ end. The floating license scheme really helps the contact centers to optimize of the cost and plan for seasonality “said Pankaj Joshi , head of Product at Meeami Technologies.
Meeami also provides its advanced AI Deep learning-based speaker ID technology combined with its Noice Cancellation product, which can uniquely identify and authenticate the user for many use cases such as: phone lock/unlock, user login, multi-factor user auth as well as fraud detection for e-commerce purchases, bank transactions, ATM cash withdrawal etc. Meeami has already shipped its Speaker ID product in over 10 million devices. Meeami Speaker ID and user authentication has wide market requirements in call centers, tech support, financial markets and e-commerce transactions & processing and much more.
