Company received a 100% Willingness to Recommend from their customers
Logility, an Aptean Company, and a leader in AI-first supply chain planning software, achieved an Overall Ranking of 4.9/5 stars and a 100% Willingness to Recommend in the 2025 Gartner Voice of the Customer for Supply Chain Planning Solutions report. We believe this recognition highlights Logility’s product innovation, customer satisfaction, and service delivery strengths.
We conclude, Logility’s 100% Willingness to Recommend score reflects the high level of customer trust in the company’s solutions and services.
We conclude, Logility’s 100% Willingness to Recommend score reflects the high level of customer trust in the company’s solutions and services.
A President & CEO in the Services (non-Government) Industry gave the Logility Decision Intelligence Platform a 5/5 Rating in Gartner Peer Insights™ Supply Chain Planning Solutions Market. “The Logility Platform has transformed how we do business. With the quarterly updates and new functionality, we are able to provide the best solutions for our team members.” The same review further noted, “Want to understand AI for Planning, this is your only option.”
Other Logility customer reviews include:
- “Great end-to-end, integrated planning capabilities”— DIRECTOR SC PLANNING & OPTIMIZATION in the Consumer Goods Industry
- “We have seen double digit improvements in forecast accuracy, fill rate and net profit.” — Director of Planning – Manufacturing
- Improved Time Efficiency Achieved Through Automation and Orphaned Inventory Reduction — Director of Customer Service and Support in the Consumer Goods Industry
“We believe, the Gartner Peer Insights Voice of the Customer recognition reflects the value our customers see in the Logility® Digital Intelligence Platform,” said Allan Dow, President of Logility. “We’ve built a solution that empowers organizations to make smarter, faster decisions with AI-first capabilities and are committed to innovating the next generation of supply chain technology. We’re proud to see that commitment embraced by our users.”
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Logility continues to invest in AI-first technologies, beyond generative AI and predictive analytics, to emerging Agentic AI frameworks. Agentic AI introduces autonomous decision-making to enable supply chains to dynamically adapt to disruptions, negotiate trade-offs, and execute complex workflows. The Logility® Decision Intelligence Platform helps customers achieve true end-to-end supply chain visibility for greater agility, accuracy, and adaptability in dynamic business environment.
We strongly believe Logility’s inclusion in the Gartner Voice of the Customer report underscores its commitment to delivering exceptional customer experiences and transformative supply chain outcomes. With over four decades of industry leadership, Logility continues to set new standards for operational efficiency and customer success.
