Hyperscale Data Subsidiary askROI Launches Advanced Artificial Intelligence Customer Service Agent

ReturnPro Relaunches Direct Liquidation Platform

Hyperscale Data, Inc. , a diversified holding company (“Hyperscale Data” or the “Company”),  announced that its indirectly wholly owned subsidiary askROI, Inc. (“askROI”), has officially launched an advanced Artificial Intelligence (“AI”) Agent designed to transform customer service operations across industries.

The new AI-powered agent leverages state-of-the-art natural language processing and machine learning capabilities to deliver real-time, context-aware support to customers on a 24/7 basis. Built with enterprise scalability, security, and flexibility at its core, the askROI AI Agent empowers businesses to improve response times, boost customer satisfaction, and significantly reduce support costs.

Key features of the AI Agent:

  • Natural Language Understanding: Advanced comprehension of customer intent, even in complex or multi-step queries; and
  • Enterprise Integration: Plug-and-play compatibility with CRM, helpdesk, and analytics platforms.

askROI has already instituted its AI Agent within its own customer service system as well as at Hyperscale Data and is rolling it out further to its family of companies.

Read More: SalesTechStar Interview with Ann-Christel Graham, Chief Revenue Officer at Sovos

“Our mission at askROI is to augment human potential with intelligent tools,” said Darren Magot, President of askROI. “With this launch, we are providing customer service teams with a scalable, reliable, and deeply insightful solution that will evolve with their needs.”

Through its wholly owned subsidiary Sentinum, Inc., Hyperscale Data owns and operates a data center at which it mines digital assets and offers colocation and hosting services for the emerging AI ecosystems and other industries. Hyperscale Data’s other wholly owned subsidiary, Ault Capital Group, Inc. (“ACG”), is a diversified holding company pursuing growth by acquiring undervalued businesses and disruptive technologies with a global impact.

Read More: AI-Powered Sales Nudges: How Micro-Automations Influence Buyer Behavior

Hyperscale Data expects to divest itself of ACG on or about December 31, 2025 (the “Divestiture”). Upon the occurrence of the Divestiture, the Company would solely be an owner and operator of data centers to support high-performance computing services, though it may at that time continue to mine Bitcoin. Until the Divestiture occurs, the Company will continue to provide, through ACG and its wholly and majority-owned subsidiaries and strategic investments, mission-critical products that support a diverse range of industries, including an AI software platform, social gaming platform, equipment rental services, defense/aerospace, industrial, automotive, medical/biopharma and hotel operations. In addition, ACG is actively engaged in private credit and structured finance through a licensed lending subsidiary. Hyperscale Data’s headquarters are located at 11411 Southern Highlands Parkway, Suite 190, Las Vegas, NV 89141.

On December 23, 2024, the Company issued one million (1,000,000) shares of a newly designated Series F Exchangeable Preferred Stock (the “Series F Preferred Stock”) to all common stockholders and holders of the Series C Convertible Preferred Stock on an as-converted basis. The Divestiture will occur through the voluntary exchange of the Series F Preferred Stock for shares of Class A Common Stock and Class B Common Stock of ACG (collectively, the “ACG Shares”). The Company reminds its stockholders that only those holders of the Series F Preferred Stock who agree to surrender such shares, and do not properly withdraw such surrender, in the exchange offer through which the Divestiture will occur, will be entitled to receive the ACG Shares and consequently be stockholders of ACG upon the occurrence of the Divestiture.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.