FieldAware, the leader in made-for-mobile, cloud-based field service hub solutions, announces it has been named a winner in the 2021 BIG Innovation Awards presented by the Business Intelligence Group.
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According to FieldAware’s Chief Operating Officer, Steve Mason, “Smart Scheduler eclipses traditional approaches for preparing work instructions and dispatching them to the field service teams.”
“Rather than completely automating the scheduling and planning function, FieldAware’s Smart Scheduler works in partnership with the service organization’s planning resources. Our innovative solution amplifies the planner’s local expertise, knowledge, and insights with advanced algorithms, artificial intelligence (AI), and intuitive decision support toolsets.”
FieldAware’s Smart Scheduler further innovates by including a safe, planning environment, where planners and dispatchers can quickly build optimal work schedules without fear of those interim plans affecting the business’ day-to-day operations.
Smart Scheduler’s AI-powered scheduling and route optimization engine considers the planners preferred work allocations plus all of the jobs, customers, and resource requirements along with turn-by-turn driving options between potential sequences of jobs. The computation only takes seconds to evaluate hundreds to thousands of complete schedules until an optimal solution is determined.
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