Zipline Recognized In 2021 Gartner® Market Guide for Employee Communications Applications

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Zipline takes its place among other top representative vendors fostering employee engagement and collaboration

Zipline, the leading operations platform for distributed teams, today announced its inclusion in the 2021 Gartner Market Guide for Employee Communications Applications.

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Amid a particularly hectic and unpredictable year for retailers, Zipline has helped retailers navigate the pandemic, stay nimble and enable the field through better communication. The 2021 Gartner Market Guide for Employee Communications states, “Employee communications applications keep the workforce engaged and informed on organizational needs and activities. Application leaders should use this Market Guide to understand market trends, inform vendor investment decisions and anticipate how technology is evolving.”

“We consider that our inclusion in this Gartner Market Guide affirms the incredible work our team is doing to help leading retailers streamline communication in order to inform and implement business priorities and strategic initiatives,” said Zipline CEO and Co-Founder Melissa Wong. “We know the powerful role that communication plays in helping retailers meet their business goals and are thrilled to be recognized in this important report.”

By giving employees the information they need to execute to brand standards, Zipline enables an entire fleet of locations, leaders, and teams to move as quickly and consistently as possible. As a result, customers, like Torrid, L.L.Bean, and Allbirds, see the industry’s best execution rates.

Founded in 2014, Zipline was built on the belief that retail workers could operate in a more informed, effective, and efficient way with better technology. Trusted by more than 70 best-in-class brands, Zipline helps distributed teams in retail stores, distribution centers, banks, and construction. Zipline users feel more connected to their brand’s mission, understand what’s expected of them, and are more successful and are able to engage with customers better. In turn, brands achieve greater business success and fulfill their vision for both customers and employees.

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In the last year, Zipline has been named a Vendor to Watch by Enterprise Management Associates (EMA), a leading IT research and industry analysis firm. The company also ranked No. 828 on the annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies, and received an honorable mention in the Software category of Fast Company’s accredited annual list of World Changing Ideas for 2021. Zipline’s Co-founder and CEO was named one of Retail’s Top Movers and Shakers by RIS.

[1] Gartner, “Market Guide for Employee Communications Applications”, Mike Gotta, Adam Preset, 20 December 2021. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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