myWorld ​enables ​customers to​ unlock​ ​the value of their​ ​geospatial​ ​inventory​ ​data and drive value
Ubisense today announced it has launched myWorld for Salesforce on the Salesforce AppExchange, empowering businesses to connect with their customers, partners and employees in new ways. myWorld ​is a​ scalable and configurable​ ​geolocation​ ​enterprise​ ​platform ​built​ ​for​ ​communications and​ ​utility network​ ​operators. It enables ​customers​ ​to​ ​tap into the ​hidden​ ​value​ of​ ​their​ ​complex​ ​spatial​ ​asset​ ​and​ ​engineering systems​, ​increasing productivity​, ​reducing​ ​costs,​ enhancing customer service ​and helping to improve​ ​network​ ​performance.
Built on the Salesforce Platform, myWorld for Salesforce is currently available on the AppExchange .
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myWorld for Salesforce
myWorld offers sales, customer service and operations users self-service access to the detailed network engineering, capacity and serviceability information they need to increase win rates and improve customer experience. Sales and service reps will be able to respond directly to customer requests and issues quickly and effectively, freeing up engineering to focus on important network projects. myWorld provides context-aware map views within the Salesforce workflows and screens that departments use every day.
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Comments on the News
Richard Petti, CEO at Ubisense, said, “myWorld delivers efficient ​integration of critical network and operational information to​ ​​Salesforce​ users. The new product accelerates response times, improves quality and elevates customer experience for telecom, cable and utility customers. myWorld is currently used by more than 30,000 professionals[ii] and we are looking forward to helping many more realise the benefits of the solution through the launch of the new myWorld app.”
“We are happy to welcome Ubisense onto the AppExchange, as they provide customers with an exciting new way to unlock​ ​the value of their​ ​geospatial​ ​network inventory​ ​data and drive value,” said Mike Wolff, SVP, ISV Sales, Salesforce. “The exponential growth of the AppExchange underscores the enormous opportunity the entire Salesforce ecosystem has in creating cutting-edge solutions and driving customer success.”
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